PRODUCT QUESTIONS
In most cases no! On long haul flights where you are most likely to use the strap, almost all seats have winged headrests. The straps are attached to thes...
Mon, 15 May, 2017 at 1:54 PM
Airlines do not consider travel pillows as a product considered as ‘dangerous goods’ for use in the cabin of an aircraft. FaceCradle is made of memory foam ...
Mon, 15 May, 2017 at 4:00 PM
In Deep Sleep Modes the strap attaches to a frame which is insideof the pillows. When the user leans into the pillows they connect with their chest and face...
Mon, 15 May, 2017 at 4:12 PM
Firstly, FaceCradle is designed so a relatively light load is applied to it when in use. This does not mean that it will break. To the contrary, about 80%...
Mon, 15 May, 2017 at 6:51 PM
Your FaceCradle comes with removable covers made of brushed velour and should be hand washed. They can also be dried on a warm setting in a clothes dryer. P...
Tue, 16 May, 2017 at 11:58 AM
Please see this video on how to re-thread the strap into the buckle.
Tue, 16 May, 2017 at 12:01 PM
Yes, but if you want to use Deep Sleep Modes you must have a car with a headrest to attach the strap. It is not recommended to use Deep Sleep Mode in a car w...
Mon, 15 May, 2017 at 6:57 PM
The pillows are made of hypoallergenic memory foam and reinforced with an internal glass filled nylon frame. The frame is designed to flex like a fishing r...
Mon, 15 May, 2017 at 6:57 PM
Yes, normally there is no problem, however if you want to use Deep Sleep Mode (front, face down) check that your child’s head is not too small which may find...
Tue, 16 May, 2017 at 12:03 PM
Not at all in 3 of the 5 modes. The two Deep Sleep Modes attract comments from the self conscious but honestly nobody cares what you look like when the ligh...
Tue, 16 May, 2017 at 12:05 PM